Privacy Policy

Last modified: 2023-08-24

Introduction

Snarfum Industries, LLC ("Company" or "We") respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit our website at https://www.snarfum.com/ (the "Site") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information:

  • We collect through this Site.
  • We collect through email, text, and other electronic messages between you and our Site.
  • We receive from third party marketplaces where you purchase our games.
  • We receive from our crowdfunding provider when you back our games.

This policy DOES NOT apply to:

  • The collection or other processing of information by third parties (see Third-Party Information Collection).

These third parties have their own privacy policies, which we encourage you to read before providing information on or through them.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use this Site. By downloading, registering with, or using this Site, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Site after we revise this policy means you accept those changes, so please check the policy periodically for updates.

Data Controller

Snarfum Industries LLC will be the entity responsible for your data. To ask questions or comment about this privacy policy and our privacy practices, you can contact us at:

Email: contact@snarfum.com

Children Under the Age of 16

The Site is not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you are a parent and believe that your child under the age of 16 has accessed and/or used the Services and provided personally identifiable information to us, please contact us, please contact us at: contact@snarfum.com.

This in compliance with the Children's Online Privacy Protection Act and Article 6(1)(c) of the GDPR.

Information We Collect and How We Collect It

We collect information from and about users of our Site:

  • Directly from you when you provide it to us.
  • Automatically when you use the Site.

Information You Provide to Us

If you sign up for our mailing list via the Site, we will collect your email address and use it for the purpose of providing you with updates about our Company and our projects.

If you use the support email or any other email that we provide you on the Site to contact us, we may collect your email address and any other information you provide in your message (such as your name, device information for trouble shooting, etc.) and records of our correspondence, for the purpose of responding to your communication, providing you with support and for any other purpose with your consent.

Automatic Information Collection and Tracking

As you navigate through and interact with our Site, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Usage and Device Details.

When you access and use the Site, we may automatically collect certain details of your access to and use of the Site, including traffic data, coarse location data such as the country that you are located in, the device and browser that you are using to access the Site, your language preferences, crash data, logs, performance data such as launch time, hang rate and energy use, other usage data such as your activity in the Site and the resources that you access and use on or through the Site

We use this information to enable the mobile view of the website for those accessing the Site via a mobile phone, to store your language preferences, to assess the number of users who view our trailers, to determine which player interface should be used depending on your browser edition.

Depending on your browser, you may also be able to change your browser settings to turn off cookies.

For more information, see Your Choices About Our Collection, Use, and Disclosure of Your Information.

Information Collection and Tracking Technologies

The technologies we use for automatic information collection may include:

  • Cookies (or mobile cookies): A cookie is a small file placed on your smartphone. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your smartphone. However, if you select this setting you may be unable to access certain parts of our Site.
  • Web Beacons: Pages of the Site may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related app statistics (for example, recording the popularity of certain app content and verifying system and server integrity).
  • Embedded Scripts: An embedded script is programming code designed to collect information about your interactions with the Site. It is temporarily downloaded onto your device from a third party with whom we work, is active only while you are connected to the Site, and deleted or deactivated thereafter.
Information That We Receive From Third Parties

When you purchase, download and play our games the relevant third-party marketplaces (for a list of these see below) provide us with information about you, your transactions and game play, including: achievements, product key activation.

When you back our games via our crowdfunding provider, that provider shares information about you with us so that we can communicate with you and fulfill our obligations to you in connection with the funding campaign. This information includes your email address, name, pledge, date and amount of pledge, user name, country, and shipping information.

Third-Party Information Collection

Some features of the Site are served by third parties. These third parties may use tracking technologies to collect information about you when you use the Site. Additionally, we receive information from third parties when you back our crowdfunded games and purchase or play our games via a third-party marketplace account.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

These third parties include:

  • Google: For details about Google's privacy and data processing practices and how you may contact them to enforce your rights please see: https://policies.google.com/privacy?hl=en-US
  • Embedded Video Player:
    • YouTube - For details about YouTube's privacy and data processing practices and how you may contact them to enforce your rights please see: https://www.youtube.com/howyoutubeworks/our-commitments/protecting-user-data/
  • Marketplaces where you purchase our games:
    • Steam - For details about Steam's privacy and data processing practices and how you may contact them to enforce your rights please see: https://store.steampowered.com/privacy_agreement/
    • Epic - For details about Epic's privacy and data processing practices and how you may contact them to enforce your rights please see: https://www.epicgames.com/site/en-US/privacypolicy
    • Sony - For details about Sony's privacy and data processing practices and how you may contact them to enforce your rights please see: https://www.sony.com/en/privacy/?
    • Microsoft - For details about Microsoft's privacy and data processing practices and how you may contact them to enforce your rights please see: https://privacy.microsoft.com/en-us/privacystatement

Note: the websites above are provided solely for your convenience and we are not responsible for updating them or ensuring their validity or correctness.

Our Social Accounts - When you interact with us on our social media accounts (for example, Twitch, Instagram, Discord, Mastodon) the information collected is governed by the privacy policies of the relevant social media platform.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Your Choices About Our Collection, Use, and Disclosure of Your Information.

How We Use Your Information

We use information that we collect about you or that you provide to us or that we receive from third parties, including any personal information, to:

  • Provide you with the Site and its contents, and any other information, products, or services that you request from us.
  • Provide those who sign up for our mailing list with information updates about our company and games.
  • Provide those requesting customer support with customer support.
  • Evaluate job candidates.
  • Fulfill our obligations to you under a relevant crowdfunding campaign.
  • Respond to your correspondence if you contact us.
  • Fulfill any other purpose for which you provide it.
  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • Notify you when Site updates are available, and of changes to any products or services we offer or provide though it.
  • To help maintain the safety, security, and integrity of the Site, databases and other technology assets.
  • To comply with legal obligations, and to respond to legal process or inquiries from authorities.
  • For any reason that we described to you when collecting your personal information or for any reason for which you've provided us with your consent.
  • To protect the rights, interests, and safety of us, you, and any third parties, and to exercise and defend our rights.

The usage information we collect helps us to improve our Site and to deliver a better and more personalized experience by enabling us to:

  • Estimate our audience size, demographics and usage patterns.
  • Enable mobile view of our Site if you access it via mobile phone.
  • Determine which video player interface should be used when you view a video such as a trailer.
  • Store information about your preferences, allowing us to customize our Site according to your individual interests.
  • Recognize you when you use the Site.
  • Identify and correct software defects.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual without restriction.

In addition, we may disclose personal information that we collect or you provide:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Mobius Digital, LLC's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Snarfum Industries LLC about our Site users is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce our rights arising from any contracts entered into between you and us, including the Site EULA, and for billing and collection.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Snarfum Industries LLC, our customers, or others.

Your Choices About Our Collection, Use, and Disclosure of Your Information

We strive to provide you with choices regarding the personal information you provide to us through the Site. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.

  • Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the Site may then be inaccessible or not function properly.

We strive to provide you with choices regarding the personal information you provide to us through the Site. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.We do not control third parties' collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Data Rights of European Residents

The laws of the European Economic Area and other territories provide their residents with certain data protection rights. If you are resident of the European Economic Area, these are your rights:

  • The right to access - You have the right to request Company provide you with copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification - You have the right to request that Company correct any information you believe is inaccurate. You also have the right to request Company to complete information you believe is incomplete.
  • The right to be forgotten - You have the right to request that Company erase your personal data, under certain conditions.
  • The right to restrict processing - You have the right to request that Company restrict the processing of your personal data, under certain conditions.
  • The right to object to processing - You have the right to object to Company' processing of your personal data, under certain conditions.
  • The right to data portability - You have the right to request that Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: contact@snarfum.com.

Data Security

We encrypt all personal information that we collect and store it securely in the United States using third-party storage vendors who implement industry standard security measures. We keep your information only for the length of time necessary to fulfill the purposes for which the information was collected. By using the Site, you authorize us to receive, process, transfer, and store your information in and to the United States.

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted through our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new privacy policy on this page with a notice that the privacy policy has been updated.

The date the privacy policy was last revised is identified at the top of the page.

Contact

To ask questions or comment about this privacy policy and our privacy practices, contact us at: